If you need help to plan a journey, traveline's national call centre can be contacted on 0871 200 2233 between 7am and 10pm seven days a week (more limited hours at Christmas/New Year). Calls cost 12p per minute plus your phone company's access charge.

Please use this form to report technical problems with our site, or give us details of journeys for which you have been unable to get a good answer.

Link to your query: Please submit the feedback form from the screen which shows the problem you are reporting. This will send details of your enquiry with your message.

Fares and tickets: Please note that we do not have information about fares and tickets. Where we can, we offer a link to fares and/or ticket information on an operator's website (click on the orange circle with a "" sign where it appears alongside a leg of a journey). Otherwise you need to contact individual operators for details of these aspects of their services (you can click on an operator's name anywhere on our site to obtain their contact details).

Journey planning: Sorry - we cannot answer individual journey planning questions by e-mail. Please return to the journey planner, and click the "Help" button for advice about how to get the information you want from our site.

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